A world-class telco software company

ZephyrTel is serving the telecommunications industry worldwide with software products for retail, infrastructure, mobile, cloud and customer experience. The business offers the lowest total cost of ownership (TCO) and delivers industry-leading throughput, robustness, scale and value to its customers. 
With more than 4,000 engineers and installations in over 50 countries around the world, today, the firm is installed in over 330 of the global leading Telecom Operators and is continuously extending its telco product range.


CEM Platform

ResponseTek for Telco

ResponseTek for Telco is a cloud-centric Customer Experience Management solution based on Amazon Web Services. ResponseTek for Telco allows you to collect and aggregate customer experience, demographic, journey and data to monitor and improve your customer experience in real time. It's not just about collecting feedback (via Email, SMS, Web Intercept, IVR, etc.); it's about analyzing data and solving problems rapidly to retain customers and generate revenue through loyalty and advocacy.

Contact center platform


VoltDelta is a global provider of multi-channel contact centres and directory service solutions, available both as hosted and customer-premise. Based in the UK, Germany and the USA VoltDelta offers Contact Centre, Directory Assist and Emergency Services solutions around the world to both telecommunications carriers and enterprises. VoltDelta has a 100% customer satisfaction record and services more than 1 Billion calls annually.


Serving the telecommunications industry worldwide

cloud & on-premise


telecom customers


engineers worldwide